Have you ever received a call from a mysterious person claiming to represent a legitimate company? The person then proceeds to ask you for payment information for some bogus good or service he is providing after some social engineering to convince you of his legitimacy. Many years ago, I received a call claiming to be from the company I had purchased a computer from within the past 1-2 years. Within approximately 1 minute, I was being asked for my credit card number Continue reading Microsoft Sues Company For Allegedly Providing Phony Tech Support
In a post on vishing, I warned against calling phone numbers provided by untrusted sources. The particular case I posted about involved a bogus e-mail technical support phone number. Today, a judge just shut down an outfit that pretended to provide technical support for Microsoft and Facebook.
In my previous post, I warned about vishing because there was no way to know the intentions of the people behind the number without actually making a call; vishing occurred to me as one possibility. The scheme that was just shut down, however, shows that such numbers can also be used to sell nonexistent services to victims.
Remember to never buy anything from or give any personal information to unsolicited callers. Before calling a number, make sure to check a trusted source to make sure the number is genuine. Even if you receive a call that you believe may be legitimate, it may be safer to tell the caller you will call back later at a number you know to be correct.
I recently came across a random comment in a Youtube video listing a phone number purportedly belonging to Gmail technical support. I have redacted the last 5 digits of the number so that nobody calls this number by accident: 1-855-23_-____
I was never going to call this number, but I was curious about it and wanted to investigate further. I know from personal experience how difficult it is to reach Google for any kind of technical support, so I was highly skeptical of the idea that they would have a dedicated support line Continue reading Beware the dangers of Vishing